Every day, you count on mobile computers to keep your business running efficiently and cost-effectively. Now, you can protect your Motorola mobile computers against accidental damage, normal wear and tear, and more with one of the most complete service offerings available today — Service from the Start with Comprehensive Coverage. This unique offering provides three years of seamless coverage at the right price, delivering expanded services at a lower cost-per-year. No matter where in the world you are located, Motorola's global support infrastructure ensures fast and dependable turnaround times and prompt telephone technical support. Count on Service from the Start with Comprehensive Coverage for maximum uptime and maximum investment protection for your Motorola mobile computers. Now that's true peace of mind. You're covered — period

Crack the display? No problem. Scratch the outer casing? No problem. Damaged exit window? No problem. Motorola Service from the Start contracts offer comprehensive coverage at no additional cost to protect you from the unexpected. The plans cover normal wear and tear, as well as repairs to displays, touch screens, plastics, keypads, exit windows, and other internal and external components damaged through accidental breakage.

Choose your turnaround time

With Motorola Service from the Start with Comprehensive Coverage, your call is answered by a support specialist with expertise in your particular product. If resolution is not achieved with that first call, your issue is immediately escalated to the next support tier for response within the time period designated in your service plan. The Bronze service plan offers repair service with a three-day in-house turnaround and a four hour response time for escalated support calls. Or, you can upgrade to the Gold service plan for a two-hour response time for support calls and advance replacement — including configuration, loading of your applications, and charging of the battery so your replacement units are ready to go, right out of the box. Whichever plan fits your needs, you'll get multi-year complete repair coverage, eliminating — surprise — repair costs and providing the investment protection you need to reduce your total cost of ownership — true business value.

Convenient Web-based repair request

You can initiate repair quickly and easily, with anywhere anytime convenience. Just log on to our online repair system to request a Return Material Authorisation (RMA) number, print out the shipping documents, and you're on your way. Motorola technicians expertly repair your equipment to original factory specifications and like-new condition.

Integrated total support plan

Count on Motorola Customer Services to go beyond repair, offering a total integrated support solution that encompasses: web self-service, telephone support, service center and optional onsite repair — all backed by Motorola's global support infrastructure and proven expertise. When you choose Motorola, you get industry leading response times and a level of expertise only "direct-from-the manufacturer" service can offer. And by centralising our service centres, we've achieved the significant cost-savings required to provide you with more — for less: very competitively priced service plans with extended coverage offerings.